As part of our commitment to maintaining high levels of customer service, we're committed to using best practice and implementing policies and procedures to ensure our customers are dealt with on a consistent and fair basis. This is reflected in the guidance notes provided within our products and services.
- Online webchat service Mon to Fri: 8am - 12pm (BST).
- Telephone service will temporarily move to: Mon-Fri 9am – 5pm until further notice.
This is a temporary arrangement assisting us in managing sustained high volumes more effectively whilst we contact to recruit.
Customer Service (UK)
Online webchat service temporarily closed.
Telephone service Mon to Fri: 9am – 5pm (GMT)
+44 (0)20 8989 8464
Review our support section if you have questions about your examination entry confirmation, permit or our assessment policies.