The CII has transitioned to a new customer and member relationship management system as part of our commitment to improving the way we deliver value for our members and learners.
Initially, there will be minimal changes in the way you engage with us through your member dashboard (e.g. MyCII, MyPFS). In the longer term, we aim to further streamline our communications, tailoring relevant CPD programmes and events to help you achieve your career goals.
Our new Customer Management System requires you to validate/update your contact details and your employment status upon login.
Please ensure that the City field is populated in your address details.
This should only take a few minutes.
Important Notice: Essential System Maintenance – 10 October, 08:00–12:00
To support our ongoing security and compliance requirements, essential system maintenance will take place on 10 October between 08:00 and 12:00.
During this period, any new PSI examinations booked during the maintenance window may not be visible in the MyCII/MyPFS dashboard until the work has been completed. Orders submitted during this time may also experience processing delays.
We apologise for any inconvenience and appreciate your patience while we carry out these important security updates.