Important Notice: Essential System Upgrades – 23 August, 11:00 AM to 4:00 PM.
To support ongoing improvements, essential system upgrades will take place on the 23 August between 11:00 PM and 4:00 PM.
PSI exams scheduled during this maintenance window will not be visible in My CII until the work has been completed. Orders submitted during this period may also be subject to processing delays.
We apologise for any inconvenience caused and appreciate your patience while we carry out these important updates.
Danica Santos
Name: Danica Santos
Designation & Company: Senior Associate at AES International
Qualifications: Certificate (Cert CII)
“It provides a solid technical foundation, improves day to day performance and demonstrates a real commitment to professional excellence.” These are the encouraging words of CII Certificate holder Danica Santos, Senior Associate at AES International.
She continues: “The Cert CII has strengthened my understanding of core insurance concepts, which has helped me better support clients and explain solutions with clarity and confidence. It’s also made me more effective in handling complex servicing needs and has laid the groundwork for future growth into leadership roles. It’s been a key part of my progression in a fast-paced and client-focused environment.”
The course material is frequently echoed in her daily work, she says. “I enjoyed being able to immediately apply what I learned, which made the process both engaging and impactful.”
Danica highly recommends the CII Certificate to other insurance professionals, explaining: “Combining study with your day-to-day role is totally achievable. The journey was well worth it for the personal and professional growth it offers.”