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service message Important Notice: Essential System Maintenance – 10 October, 08:00–12:00 To support our ongoing security and compliance requirements, essential system maintenance will take place on 10 October between 08:00 and 12:00. During this period, any new PSI examinations booked during the maintenance window may not be visible in the MyCII/MyPFS dashboard until the work has been completed. Orders submitted during this time may also experience processing delays. We apologise for any inconvenience and appreciate your patience while we carry out these important security updates.

Free Essentials modules

Personal Lines

To help your colleagues grasp the basics of insurance products, the knowledge range features free 30-minute Essentials modules. The modules act as stepping stones into the world of insurance for those that are new to the sector, or in non-technical roles.

Forming an ideal part of an employee induction, firms may wish to use the free modules to familiarise new starters with a particular subject area.

Content delivered via the free modules focuses on four personal lines product areas: