Login
Sign up
Select country
My Basket0

General Insurance Business (IF2)

  1. The Chartered Insurance Institute Group
  2. Learning
  3. Qualifications
  4. General Insurance Business (IF2)

The default Enrolment option for this unit includes:

  • Latest version of the core learning content, in digital format only, delivered on RevisionMate.

  • Revision aids: Key Facts Booklet, Knowledge Checker, E-learn (delivered on RevisionMate).

  • Assessment entry.

Study material currently available on RevisionMate

2025 edition (applicable to exams sat 01 January 2025 to 31 December 2025)

A new edition of the study text is usually available in October/November every year.

Course delivery via RevisionMate

Instructions on accessing your course on RevisionMate will be sent to your registered email address. This is typically within two working days of your order being placed, but may be longer, particularly if payment is made by bank transfer. 

Forthcoming changes to this unit *Please read*

The validity of this unit’s enrolment period is changing from 1 October. If you enrol from this date you will have access to your digital study material on RevisionMate for 12 months from the date of enrolment, instead of until the end of the syllabus year. It also means you will no longer need to choose between two editions when the new edition is available (by mid-November at the latest).

If a new edition of the study material is released during this new 12-month enrolment period, you will automatically receive access to the digital material on RevisionMate and will be notified via email.

Please note that the exam voucher will remain valid for 18 months from the date of purchase.

This page will be updated from 1 October to reflect this change.

Please note: if you purchase the unit before 1 October, you will automatically be upgraded to a 12-month enrolment.

 

 

The default Enrolment option for this unit includes:

  • Latest version of the core learning content, in digital format only, delivered on RevisionMate.

  • Revision aids: Key Facts Booklet, Knowledge Checker, E-learn (delivered on RevisionMate).

  • Assessment entry.

Study material currently available on RevisionMate

2025 edition (applicable to exams sat 01 January 2025 to 31 December 2025)

A new edition of the study text is usually available in October/November every year.

Course delivery via RevisionMate

Instructions on accessing your course on RevisionMate will be sent to your registered email address. This is typically within two working days of your order being placed, but may be longer, particularly if payment is made by bank transfer. 

Forthcoming changes to this unit *Please read*

The validity of this unit’s enrolment period is changing from 1 October. If you enrol from this date you will have access to your digital study material on RevisionMate for 12 months from the date of enrolment, instead of until the end of the syllabus year. It also means you will no longer need to choose between two editions when the new edition is available (by mid-November at the latest).

If a new edition of the study material is released during this new 12-month enrolment period, you will automatically receive access to the digital material on RevisionMate and will be notified via email.

Please note that the exam voucher will remain valid for 18 months from the date of purchase.

This page will be updated from 1 October to reflect this change.

Please note: if you purchase the unit before 1 October, you will automatically be upgraded to a 12-month enrolment.

 

 

General Insurance Business (IF2) provides an overview of the products and services in the UK market, including the basic features and outlines of the typical covers provided within the main classes of insurance, i.e. motor, health, property, pecuniary and liability.

It looks at the need for the underwriter to understand the risks and for the insured to understand their part in providing appropriate information and ensuring the cover provided, based on this information, meets their requirements.

We look at legislation that requires consumers of personal lines insurance to take reasonable care not to make a misrepresentation and for insurers to ask the right questions clearly. We also look at provisions that apply to commercial insurances, including the duty to make a fair presentation of the risk.

It looks at premiums and how they are calculated, the cost of claims and how processes of proof, reserving and compliance with policy terms, conditions and current legislation are managed and understood. 

Building a successful career in insurance

This course is for you if you work in insurance or aspire for a rewarding career in insurance.

General Insurance Business (IF2) counts towards achieving the Certificate in Insurance. It may also count towards the Diploma in Insurance and the Advanced Diploma in Insurance.

Please note: Life insurance falls outside the scope of the General Insurance Business (IF2) syllabus.

Summary of learning outcomes  

  1. Know insurance products and associated services for general insurance business.
  2. Understand underwriting and policy wordings for general insurance business.
  3. Know how to apply knowledge of principles of premium calculation of general insurance business to a given set of circumstances.
  4. Understand claims within the context of general insurance business.
  5. Know how to apply knowledge of principles concerning the operation of policy conditions affecting claims for general insurance business to a given set of circumstances
  6. Understand information and communication technology, security, confidential information and data protection within general insurance business.
  7. Understand customer service within general insurance business.

Assessment

  • 2-hour exam
  • 100 multiple choice questions
  • The standard pass mark is 70% (for more information on standard pass marks please see here)
  • The 2024 pass rate for this unit was 70.6%

Units treated as equivalent

Due to the extent of syllabus overlap, certain combinations of current and withdrawn units will result in only one award of CII credits.

If a withdrawn equivalent is held you may not need to complete a current unit in order to satisfy a qualification's completion rules. Clarification should always be sought from CII Customer Service.

Find out more about CII credit awards for equivalent units

Revision aids available 

The revision aids available for this unit are listed below. Find out more details. 

  • Revision Extra
  • Key Facts Booklet
  • Knowledge Checker
  • E-learn

Note for purchasing revision aids: please make sure you do not already have the revision aid(s) as part of any Enrolment plus purchase.   

Edition Preferences:
Language Preferences:
Enrolment Preferences:
Format Preferences:
  • Members: {{selectedFormat.Product.DisplayPriceMember}}
  • Non-members: {{selectedFormat.Product.DisplayPriceNonMember}}

{{prod.Description}}

Format: {{prod.Format}}

Edition: {{prod.Edition}}

  • Members: {{prod.DisplayPriceMember}}
  • Non-members: {{prod.DisplayPriceNonMember}}
Information
 
  • Level 3
  • 60 Study Hours
  • 15 CII Credits
  • Multiple Choice Question Exam
 
Information
 
Information
 
  • Level 3
  • 60 Study Hours
  • 15 CII Credits
  • Multiple Choice Question Exam
 
Information
 

The CIIGroup.org site is part of the Chartered Insurance Institute group.

The Chartered Insurance Institute group is Cyber Essentials Plus certified.


Copyright ©2025 The Chartered Insurance Institute. All rights reserved.