Sophie has found a mentor in the underwriting department who thinks she might flourish as a property underwriter. They both sit down and use the self-assessment tool, looking at a Band 1 underwriter’s competencies, and then discuss her strengths and weaknesses.
Sophie is not surprised to see that she is relatively weak in the technical competencies, but really encouraged by her behavioural strengths and particularly some of the Customer Focus and Drive to Deliver competencies she has developed in her current role.
Her mentor tells her that both technical knowledge and behaviours are equally important, and he can coach her through the Certificate in Insurance and find relevant member CPD free to her as a member to get a taste for what she might get into as an underwriter.
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