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Important information about upcoming disruptions that may affect you. 
Our online shop and other websites will be unavailable from 7:00am to 5:00pm on Wednesday 26th June 2024, while we transition to an improved ‘Web Shop’ platform.
Please note, our contact centre will also be closed during this time. Thank you for your patience. 
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CII system upgrades

The CII has transitioned to a new customer and member relationship management system as part of our commitment to improving the way we deliver value for our members and learners. 

Initially, there will be minimal changes in the way you engage with us through your member dashboard (e.g. MyCII, MyPFS). In the longer term, we aim to further streamline our communications, tailoring relevant CPD programmes and events to help you achieve your career goals.

What do I need to do?

Our new Customer Management System requires you to validate/update your contact details and your employment status upon login.

Please ensure that the City field is populated in your address details.

This should only take a few minutes.