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Important information about possible upcoming disruptions that may affect you. The Chartered Insurance Institute is transitioning to a new customer and member relationship management system in March 2023 as part of our commitment to improving the way we deliver value for our members and learners. During this time, you may experience some intermittent service disruptions.  Full details are available here.

Free Essentials modules

Personal Lines

To help your colleagues grasp the basics of insurance products, the knowledge range features free 30-minute Essentials modules. The modules act as stepping stones into the world of insurance for those that are new to the sector, or in non-technical roles.

Forming an ideal part of an employee induction, firms may wish to use the free modules to familiarise new starters with a particular subject area.

Content delivered via the free modules focuses on four personal lines product areas: