Case study: Continuing Professional Development Accreditation

Action

To assess whether the Technical Introduction Courses meet CII Continuing Professional Development standards.

The process

The CII reviewed the training material of the Technical Induction Courses. The review included a half day site visit to the training location to observe the training delivery and interview training staff.

The outcome

Award of CII CPD accreditation. In addition, guidance provided on fine tuning the programme to ensure that it is as cost effective as possible.

The result

Technical Induction Courses externally and internally recognised as being of high quality. Verification of the quality control processes for the training programmes.

Business benefits

• Enhanced reputation
• Improved technical knowledge (and confidence) of staff
• Commitment to staff assists in recruitment and retention
• Supports training and competence regulatory compliance.

"Obtaining the CII CPD accreditation for our Technical Induction Courses has validated the quality of our training, encouraging more staff to attend and benefit from them. This in turn has given the staff greater confidence within the workplace and aided motivation and staff retention. The results are now feeding through to our business performance."

Tony Weatherhead, General Insurance Training Manager, NFU Mutual