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Important information about upcoming disruptions that may affect you. 
Our online shop and other websites will be unavailable from 7:00am to 5:00pm on Wednesday 26th June 2024, while we transition to an improved ‘Web Shop’ platform.
Please note, our contact centre will also be closed during this time. Thank you for your patience. 


We offer a 10% non-contributory stakeholder pension scheme. We also offer a Pension Booster salary sacrifice scheme available to staff to make their own contributions to their pension.

Annual leave
Our people receive 30 days annual leave (pro rata) in addition to the statutory bank holidays.

New parents
An enhanced period of up to 16 weeks leave at full pay when becoming a parent, please view our becoming a parent guide (PDF) for more details.

Healthcare Cash Plan
This offers a type of insurance that lets you claim back the cost of some routine treatments that you can predict being necessary, e.g. dental care and optician costs.

Interest free season ticket loans or bicycle loans
Permanent staff can apply for an interest-free annual season ticket loan (excluding Oyster bus passes) or an interest-free bike loan to allow the purchase of a bike for cycling to work.

Permanent health insurance
PHI will pay up to 75% of your normal salary in the unfortunate event that you face a period of long-term sickness or disability meaning you are unable to work.

Life assurance
Lump sum life assurance at four times your annual salary for all salaried staff under the age of 65.

Eye care vouchers
Vouchers cover a full eye examination and eyesight test by a qualified optometrist and we will further support you with the cost of glasses if you require them for work.

Employee Assistance Programme
Care First operate a 24 hour online and telephone counselling service. They can also arrange face to face counselling sessions where required.

Mortgage scheme
Permanent staff who are first time buyers are eligible for a mortgage subsidy of £250 per annum subject to PAYE deductions.