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Serving you better: Our website will be undergoing scheduled maintenance on Saturday 24 May 2025 between 08.00AM – 18:00PM BST, to improve our services and better support our member and learners.
During this time, order processing, account updates, new membership/renewals and system emails will be paused until maintenance is complete. Please allow up to 48 hours from the time of your purchase for your request or transaction to fulfil and for email confirmation to be received. We apologise for any inconvenience.

Diversity and inclusion

Diversity means difference, i.e. different protected characteristics and different ways of thinking being represented.

Inclusion is when everyone is included, irrespective of their differences.

Equality of opportunity means that all employees and job applicants have the opportunity to realise their full potential.


It is the policy of the CII to treat all colleagues and job applicants fairly and equally. We do not discriminate against staff based on the protected characteristics of age, disability, marriage/civil partnership, pregnancy/maternity, race, religion or belief, sex, sexual orientation or gender reassignment or whether they are a part-time worker, fixed term employee or are a member of a trade union.

We seek to ensure no person is victimised or harassed or bullied or subjected to discrimination and that all employees feel secure and content and that the workplace is free from intimidation.

Diversity and inclusion strategy (PDF)

Our values

The CII values and respects diversity and strives in all its activities to take account of and reflect the interests if all the people it serves.


Our partners

DiBA logo  Stonewall logo  WiF logo    Disability Confident logo