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service message Important Notice: Essential System Upgrades – 23 August, 11:00 AM to 4:00 PM. To support ongoing improvements, essential system upgrades will take place on the 23 August between 11:00 PM and 4:00 PM. PSI exams scheduled during this maintenance window will not be visible in My CII until the work has been completed. Orders submitted during this period may also be subject to processing delays. We apologise for any inconvenience caused and appreciate your patience while we carry out these important updates.

Diversity and inclusion

Diversity means difference, i.e. different protected characteristics and different ways of thinking being represented.

Inclusion is when everyone is included, irrespective of their differences.

Equality of opportunity means that all employees and job applicants have the opportunity to realise their full potential.


It is the policy of the CII to treat all colleagues and job applicants fairly and equally. We do not discriminate against staff based on the protected characteristics of age, disability, marriage/civil partnership, pregnancy/maternity, race, religion or belief, sex, sexual orientation or gender reassignment or whether they are a part-time worker, fixed term employee or are a member of a trade union.

We seek to ensure no person is victimised or harassed or bullied or subjected to discrimination and that all employees feel secure and content and that the workplace is free from intimidation.

Diversity and inclusion strategy (PDF)

Our values

The CII values and respects diversity and strives in all its activities to take account of and reflect the interests if all the people it serves.


Our partners

DiBA logo  Stonewall logo  WiF logo    Disability Confident logo